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Collaboration: How to enable self-service?

22. Operating tenets: Hire & develop cohesive teams that move in-rhythm and execute responsibly.

23. Anti-Bermuda triangle: Mature audience response to 80/20 signal loss, distortion or bottlenecks.

24. 10X pilots: Federate autonomy to partners to frontrun long-pole risks at the next zero.

Dive deeper: Federating autonomy - Autonomy is a trade-off between control (high-cost) and efficiency (low cost). Federation considers the degree of autonomy using the appropriate RACI model, control level (outcomes,interactions & safety) depending on the Cynefin state (disorder, chaos, simple) of channel groups. Focus on maturity with chaotic groups which requires stronger centralized accountability & controls (processes & tools) that define consistent I/O for outcomes, interactions & safety. Transition to efficiency as groups become ordered. Stay informed but delegate control to representative sub-groups and try to minimize centralized accountability to safety.